Welcome to Speedex Logistics (“Speedex”, “we”, “our”, or “us”).
Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, use our logistics or delivery services, or interact with us through any communication channel.

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1. Information We Collect

We may collect the following types of information from you:

a. Personal Information

• Full name

• Contact details (email, phone number, address)

• National ID or Iqama number (if required for customs or delivery verification)

• Payment details (for service transactions)

b. Shipment & Delivery Information

• Sender and receiver details

• Shipment description, tracking number, and delivery address

• Proof of delivery (signature, ID verification, or image confirmation)

c. Technical Information

• IP address, browser type, and device information

• Location data (if you enable GPS tracking for deliveries)

• Cookies and usage data from our website or mobile app

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2. How We Use Your Information

We use your personal data for the following purposes:

• To process, deliver, and track shipments efficiently

• To communicate delivery updates, notifications, or changes

• To verify your identity for secure transactions

• To improve our logistics operations, website, and mobile experience

• To comply with legal and regulatory requirements within the Kingdom of Saudi Arabia

• To respond to your inquiries or support requests

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3. Information Sharing and Disclosure

We do not sell or rent your personal data to third parties.
However, we may share limited information with:

• Delivery partners or subcontractors to complete your shipment

• Payment processors to complete your service transactions securely

• Government authorities or customs officials, when required by law

• IT and system providers who support our website and logistics systems

All third parties are required to maintain the confidentiality and security of your information.

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4. Data Retention

We retain your information only as long as necessary to:

• Complete your delivery or service request

• Comply with applicable laws and tax obligations

• Resolve disputes and enforce agreements

Afterward, your data is securely deleted or anonymized.

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5. Data Security

We implement industry-standard security measures to protect your data against unauthorized access, alteration, or disclosure. This includes secure servers, encrypted connections (SSL), and controlled data access by authorized personnel only.

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6. Your Rights

Under Saudi Arabian privacy and data protection regulations, you have the right to:

• Request access to your personal data

• Request correction or deletion of inaccurate data

• Withdraw consent (where applicable)

• Contact us regarding concerns about your data processing

To exercise these rights, please contact us using the details below.

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7. Cookies and Tracking Technologies

Our website may use cookies to enhance your browsing experience, analyze traffic, and provide personalized content. You can choose to disable cookies through your browser settings, but this may affect some website functionality.

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8. International Data Transfers

Your data may be stored or processed on servers located within or outside the Kingdom of Saudi Arabia. We ensure that all international data transfers comply with applicable KSA data protection laws.

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9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our operations or legal requirements. The latest version will always be available on our website.

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10. Contact Us

If you have any questions, requests, or concerns regarding this Privacy Policy or how we handle your data, please contact:

Speedex Logistics
📍  Kingdom of Saudi Arabia
📧 Email: info@speedex.co

🌐 Website: www.speedex.co